Help Desk
Manage customer support with shared inboxes, ticket workflows, email integration, and AI-powered assistance.
Free trial included No credit card needed Your prompts stay private
A complete shared inbox and ticketing system for customer support. Create multiple inboxes, assign tickets to agents, track SLAs, use macros for fast responses, and let AI categorise, summarise, and suggest replies. Supports email and public contact form channels with a customer portal.
Use Help Desk through your AI agent
Works in Claude, ChatGPT Work, Grok Bot and any AI app with connectors. Connect yours
Review last week’s support tickets. How much was automated, and what needed a person?
- Read the ticket history. Check replies, actions and handovers.
- Work out who handled it. Separate automated, human and unclear cases.
- Explain the handovers. Show which issues needed a person and why.
I’ll read the ticket histories and separate automated handling from human involvement, with examples and unclear cases kept separate.
Help Desk is included in every Raq.com plan. From $39 per user a month, with 75+ modules. Optional AI features use your plan's usage allowance. A focused alternative to Zendesk, Freshdesk and Help Scout.
Free trial included No credit card needed Your prompts stay private