Terms of Service
1. Introduction
Welcome to Raq.com. By accessing our website and using our services, you agree to be bound by the following terms and conditions ("Terms of Service").
These Terms of Service, along with all appended Exhibits (subject to amendments by Raq.com at its discretion), collectively constitute a legally binding agreement ("Agreement") between you and Vu Ai Ltd, operating as Raq.com.
This Agreement includes the following defined terms:
- "Site" refers to Raq.com in its entirety, encompassing all content and services as contextually relevant.
- "User" denotes any individual or entity engaging with any aspect of the Site.
- "You" and "you" represent the individual or entity that is entering into this Agreement under these Terms of Service.
- "Data Protection Law" encompasses all laws and regulations concerning the protection of personal data, including the GDPR (Regulation (EU) 2016/679) and the Data Protection Acts 1988-2018.
- "Personal Data" refers to any data about an individual that can be used to identify that person, as defined by the relevant Data Protection Law.
- "Service" or "Services" refers to any service offered by Raq.com that you have acquired or subscribed to.
- "Service Data" refers to any information and content stored, processed, or made available through the Services.
1.1. Service Overview
Raq.com provides AI-powered website redesign services, delivering modern website designs based on your existing site structure and content.
1.2. Data Handling and Privacy
In providing our services, we may process and store data from your monitored websites. Our commitment to data security and privacy is unwavering, and all operations comply with the prevailing Data Protection Laws.
1.3. Responsibility for Third-Party Content
Raq.com is not responsible for the content or accuracy of the websites it monitors. Our service merely reports changes and uptime status based on the information available.
1.4. Service Limitations and Fair Use
To ensure quality and fairness, our service is subject to certain limitations, including bandwidth usage, data processing limits, and a total Service Data storage limit of 2 GB per account.
1.5. Service Reliability
While we strive for the highest service reliability, we acknowledge potential downtimes due to maintenance or unforeseen technical issues.
1.6. Amendment Procedure
We reserve the right to modify these Terms of Service. Any changes will be communicated through our website or via email to registered users.
1.7. Data Protection and Third-Party Sharing
Raq.com does not sell user data to third parties. We may share data with service providers as necessary to deliver our services, always in compliance with applicable Data Protection Laws.
2. Account Registration
To access specific features of our service, creating an account is mandatory. By registering, you commit to providing accurate information, maintaining the confidentiality of your credentials, and accepting responsibility for all activities conducted through your account.
3. Eligibility
You must be at least 18 years of age to use our Services. You represent and warrant that you are legally permitted to use our Services in your jurisdiction and will comply with all applicable laws.
4. Limitation of Liability
Neither party shall be liable for any indirect, incidental, special, exemplary, consequential, or punitive damages. Our total liability shall not exceed the subscription charges paid by you in the twelve (12) months preceding the first incident. For free service users, our total liability is capped at £10 GBP.
5. Legal Compliance
You are responsible for ensuring the legality of your use of our Services and Service Data. By using our Services, you guarantee that your actions are legal and ethical and that you have secured any necessary permissions.
6. Disclaimer of Warranties
The Site is provided "as is" without any additional warranties. We exclude liability for any direct, indirect, or consequential loss or damage suffered by users in relation to our site(s).
7. Indemnification
You agree to indemnify, defend, and hold harmless Raq.com, its affiliates, officers, directors, employees, agents, licensors, and suppliers from all claims, losses, liabilities, expenses, damages, and costs arising from your use of the Site or Services.
8. Free Trials
We may offer free trials of certain Services. We reserve the right to determine your eligibility for any free trial, and may modify or terminate any free trial at any time.
9. Termination Rights
Raq.com retains the right to terminate your license to use the Site and Services at its sole discretion, without prior notice.
10. Subscription Fees
Our Services may involve fees. By using these Services, you consent to pay all relevant fees and taxes. These fees are non-refundable. You have the option to cancel paid Services anytime, but cancellation does not warrant refunds for charges already incurred.
11. External Links
This website may contain links to external sites, over which Raq.com has no control. We do not assume responsibility for the content or availability of these external sites.
12. Severability
If any part of these Terms is deemed invalid or unenforceable by law, that portion will be severed and the remaining terms will remain valid and enforceable.
13. Governing Law
These Terms of Service are governed by the laws of England and Wales. Both parties consent to the exclusive jurisdiction of the courts of England and Wales for the resolution of any disputes.