Cookie Policy

Effective date: 24 July 2026. Last updated: 2 November 2026

This Cookie Policy explains how Vu AI Ltd (we, us, our) uses cookies and similar technologies on Raq.com (the Services).

1. What are cookies?

Cookies are small text files placed on your device by your browser. They help websites remember information about your visit, such as your session and preferences.

2. Cookies we use

We use essential and functional cookies for session management, security and keeping you signed in. We also use optional analytics and advertising cookies if you allow them.

3. Non-essential cookies

With your consent, Google Analytics measures page visits and conversions, Meta Pixel measures visits and leads from Meta campaigns, and LinkedIn Insight Tag measures visits and conversions from LinkedIn campaigns. These providers may receive page, device, browser and referral information. We do not load their tags until you allow analytics. If you allow analytics and then create an account, we also tell Meta about the signup from our servers, with your email address, name, country and account ID one-way hashed, your IP address and browser, so Meta can match it to the ad you saw. We send nothing to Meta if you choose Essential Only.

If you allow analytics and came to Raq.com from a Google ad, we also tell Google Ads from our servers when your new account's email address is confirmed and when you first pay for a plan. We send the ad click identifier Google added to the link you followed, the time, and for a payment its amount, so Google can count it against the ad. We do not send your name or email address to Google for this, and we send nothing to Google if you choose Essential Only.

When you are signed in, we keep your latest choice with your account, so these server-side messages to Meta and Google stop as soon as you choose Essential Only on any device, including anything we had not yet sent. They start again only if you choose Allow Analytics again.

raq_marketing_consent remembers your choice for 180 days. raq_first_touch is an essential first-party record of the campaign (including any ad click identifier), referring page and landing page that introduced you to Raq.com. It lets us attribute a later enquiry or account creation without loading third-party tags. While you browse, the same campaign fields stay in this tab's session storage (raq:landing-campaign) so the free trial buttons can carry them to sign-up; they are gone when you close the tab. On pages where we compare versions of a page, the tab also keeps which version it was shown (raq:landing-variant), and that version goes with the landing record and any account you create, so we can tell which version works better. It is gone when you close the tab too.

4. Managing cookies

You can control cookies through your browser settings. Most browsers allow you to:

  • view what cookies are stored and delete them individually
  • block third-party cookies
  • block cookies from specific sites
  • block all cookies
  • delete all cookies when you close your browser.

Please note that blocking essential cookies may prevent the Services from functioning correctly (for example, you may not be able to sign in).

5. Contact

If you have questions about our use of cookies, contact us at privacy@raq.com.

6. Changes to this Cookie Policy

We may update this Cookie Policy from time to time. The updated version will apply from the date it is posted (or the later date stated).