New Describe a workflow. Raq.com builds it for you and runs it on autopilot. Try Automations free →
Multi AI Chat AI Team Comms Task Board Top 20 AI Consensus AI AI Image Lab AI Marketing Campaigns AI Time Tracker Voice Calls AI Social Scheduler AI Video Lab AI Automations AI Ask My Agent AI Orchestrator Custom Tools AI E-Sign Website Build & Host AI Client Portal Help Desk Page Feedback CRM Arbiter AI Design Swarm AI Project Base Ghostwriter AI Pretty Docs AI Secure Send Market Intel AI AI Music Lab AI KPI Hub Site Uptime Page Watch Server Monitor Knowledge AI Render to Reality AI Vector Motion Lab AI AI Benchmarker AI Website Chatbox AI Co-Write File Drop Contract Auditor AI Spreadsheet AI Creative Review Priorities AI Compliance Tracker Rewriter AI Brand Guidelines AI Screenshot Studio Design MCP AI Screen Recorder Background Remover AI Image Optimiser SEO & AEO Checker AI Transcribe AI Vocalise AI Email Signatures AI Personas AI Recall 280daily Journal Meal Planner AI Health Insights AI Nature Work Passkey Vault Form Builder AI Prompt Library AI Skill Library AI PDF Page Studio File Converter Diff Viewer Receipt Extractor AI Branded CV AI FinUK Short URL QR Generator OneDrive Search AI
Raq.com
Explore Tools Custom New Pricing Blog About Contact
Sign In Start Free Trial

Subprocessor List

Last updated: 16 September 2026

Vu Ai Ltd (Raq.com) uses the following third-party service providers (subprocessors) to help deliver the Services. Each subprocessor processes data only as necessary for the purpose described.

Subprocessor Purpose Location
Hetzner Online GmbH Infrastructure, hosting and recovery systems Germany and Finland (EU)
Backblaze, Inc. File storage and backups Netherlands (EU storage); United States (support and debugging access)
Cloudflare, Inc. Content delivery, DNS and web security Global network and support locations
Stripe Payment processing US
Mailgun Transactional email US
OpenRouter AI model routing US
fal.ai AI image and video generation US
ElevenLabs AI voice synthesis and transcription US / UK

Cloudflare processes traffic through its global network. Its network locations and service subprocessor list describe the countries involved. Hosting and storage in the EU do not mean that all network processing or support access is limited to the EU.

International transfers

Where subprocessors are located outside the UK, we use appropriate safeguards as described in our Privacy Policy, including the UK International Data Transfer Agreement (IDTA) and adequacy regulations where available.

AI provider data handling

Data handling varies by AI provider type:

  • OpenRouter (text and chat AI): Zero Data Retention (ZDR) enforced by default via dedicated API endpoints. Providers cannot store or train on request data. Users may disable ZDR in account settings to access additional models.
  • fal.ai (image and video generation): standard API terms apply. Generated files may be retained for up to 7 days. Usage data may be used to improve services. Raq.com downloads generated outputs to its own storage.
  • ElevenLabs (voice synthesis and transcription): standard API terms apply. SOC 2 and GDPR certified. Raq.com has opted out of model training. Generated audio and transcriptions are downloaded to Raq.com's own storage.

For more detail, see our AI Privacy & Security page.

Changes to this list

We will update this page before engaging a new subprocessor for personal data processing. If you have questions about our subprocessors, contact us at privacy@raq.com.