Raq.com for plumbers and heating engineers
Boiler and bathroom enquiries ring while you’re under someone else’s sink. Raq.com answers your business line, writes the call up, and helps you send a quote your customer can sign on their phone that evening.
Free trial, no credit card. Voice Calls is on the Professional plan and above.
Scarlet’s day, from the call to the deposit
Pick a time to see that screen from the film, or play the film from there.
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10:42 Call answered
Annabel rang while Scarlet was on a job
Annabel Reilly asked for a quote to replace her combi boiler, which is about 15 years old and keeps losing pressure. The house has one bathroom and an en suite. The assistant said Scarlet would send a quote today.
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Evening Quote asked for
That evening, Scarlet asked ChatGPT
Quote Annabel Reilly for a new combi boiler from this morning’s call. Our prices, the powerflush as an optional extra, and a 25% deposit.
- Voice Calls Read this morning’s call from Annabel Reilly
- CRM Find Annabel Reilly
- Quotes & Proposals Read your price list
- Quotes & Proposals Create “New combi boiler for Annabel Reilly”
- Quotes & Proposals Add it to her CRM record as a quote, with Annabel to sign
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19:12 Quote sent
Scarlet checked the quote and sent it
- Quote
- New combi boiler for Annabel Reilly
- Total
- £3,336.00 including VAT
- Deposit
- 25%, £834.00
Built from Scarlet’s own price list, in Sutton Plumbing & Heating’s logo and colours.
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19:15 Signed
Annabel added the powerflush and signed
- Optional extra
- Powerflush upgrade, up to 10 radiators, £240.00
- New total
- £3,624.00 including VAT
- Deposit
- £906.00
Annabel ticked the extra and signed on her phone, and Scarlet was told straight away.
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19:16 Deposit invoice
One click made the deposit invoice
- Invoice
- INV-00212
- Amount
- £906.00
- Due
- 3 Nov 2026
Raq.com Invoice Generator takes card payments on the invoice and chases late ones.
The quote Annabel signed
Raq.com Quotes & Proposals builds it from your own price list, with your logo and colours from Brand Guidelines. Customers open it on their phone, tick any optional extras and sign to accept.
- Prices
- From Scarlet’s price list, with VAT at 20%
- Optional extra
- Powerflush upgrade, up to 10 radiators, ticked by Annabel
- Deposit
- 25% on acceptance, invoiced in one click
Accepted by Annabel Reilly on 20 October 2026
QP-KZ4M2D
A new combi boiler for your home
Fitted in a day, with a clean system and a ten-year warranty.
Annabel, thanks for your call this morning
A combi that keeps losing pressure at fifteen years old is usually worth replacing rather than repairing. Here is what I would fit: a 30 kW combi, which is plenty for a bathroom and an en suite, with a magnetic filter to keep the new one clean.
| Combi boiler, 30 kW, supplied and fitted 1 job × £2,450.00 | £2,450.00 |
|---|---|
| Magnetic system filter 1 filter × £145.00 | £145.00 |
| Chemical flush and inhibitor 1 job × £185.00 | £185.00 |
| Powerflush upgrade, up to 10 radiators Optional, added 1 job × £240.00 | £240.00 |
| Subtotal | £3,020.00 |
| VAT at 20% | £604.00 |
| Total | £3,624.00 |
| Deposit on acceptance | £906.00 |
The four tools in the film
All four come with one Raq.com subscription, which has over 75 tools in all.
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Voice Calls
Answered Annabel’s call on the business line, then recorded, transcribed and summarised it.
Professional plan and above, after an approval check. Calls are charged per minute.
About Voice Calls in Raq.com -
CRM
Keeps Annabel’s details, the call and the quote together on one record.
About CRM in Raq.com -
Quotes & Proposals
Built the quote from Scarlet’s own prices and branding, and took Annabel’s signature.
About Quotes & Proposals in Raq.com -
Invoice Generator
Made the deposit invoice from the signed quote. It takes card payments and chases late ones.
About Invoice Generator in Raq.com
Also useful for plumbers and heating engineers
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Website Chatbox AIBuild and test AI support assistants with AI-generated guidance, transcript analysis, and visitor insights.
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Time TrackerTrack work with a universal timer, review weekly timesheets, approve time and turn approved hours into invoice drafts.
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Form BuilderBuild branded forms with 17 question types, AI generation, and response analytics.
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E-SignSend documents for electronic signatures with templates, bulk send, and a full audit trail.
You don’t need ChatGPT
Scarlet asks ChatGPT for the quote in the film. You can build the same quote yourself in Raq.com, from the same price list and branding. If you already use ChatGPT, Claude or another AI app, connect it and it can do the work for you.
Common questions
Does the AI receptionist give out prices?
Only if you tell it to. You write its greeting and instructions. In the film it takes the details and tells the caller Scarlet will send a quote.
Do callers know they’re talking to an AI?
Yes. It tells callers at the start that the call is recorded, transcribed and handled by an AI assistant, and they can say if they don’t want to carry on.
Can customers pay the deposit by card?
Yes, once you connect your Stripe account. Raq.com Invoice Generator puts a Pay now button on the invoice and sends reminders when one is overdue.
What does it cost?
One Raq.com subscription covers over 75 tools, with plans from $39 a month. Voice Calls needs the Professional plan or above and an approval check, and calls are charged per minute. See plans and pricing.
Try it on your next enquiry
Add your prices and logo, then send your first quote from Raq.com. Free trial, no credit card.
The business, people and prices in this film are made up for demonstration and privacy purposes. Every screen is real Raq.com.