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Raq.com

Raq.com for ISO consultants

Firms usually need ISO certification because a customer asked for it, and they want a price quickly. Raq.com answers while you’re out on an audit and helps you send a fee proposal that evening.

Free trial, no credit card. Voice Calls is on the Professional plan and above.

Helen’s day, from the call to the deposit

Pick a time to see that screen from the film, or play the film from there.

  1. 10:42 Call answered

    Raq.com Voice Calls showing the summary and transcript of Imran’s call

    Imran rang while Helen was out on an audit

    10:42, answered by Whitaker Reception, the AI receptionist on Helen’s business line

    Imran Siddiqui of Stourton Fabrications asked for a quote to get ISO 9001 certification, which their biggest customer now wants. The firm has 22 staff and only a few work instructions. The assistant said Helen would send a quote today.

  2. Evening Quote asked for

    ChatGPT using Raq.com to read the call, find Imran in the CRM and build the quote

    That evening, Helen asked ChatGPT

    Quote Imran Siddiqui for ISO 9001 from this morning’s call. Our day rate, an ISO 14001 gap analysis as an optional extra, and a 25% deposit.

    • Voice Calls Read this morning’s call from Imran Siddiqui
    • CRM Find Imran Siddiqui
    • Quotes & Proposals Read your price list
    • Quotes & Proposals Create “ISO 9001 support for Imran Siddiqui”
    • Quotes & Proposals Add it to his CRM record as a quote, with Imran to sign
  3. 19:12 Quote sent

    The quote in Raq.com Quotes & Proposals, in Whitaker Quality Consulting’s branding

    Helen checked the quote and sent it

    Quote
    ISO 9001 support for Imran Siddiqui
    Total
    £5,760.00 including VAT
    Deposit
    25%, £1,440.00

    Built from Helen’s own price list, in Whitaker Quality Consulting’s logo and colours.

  4. 19:15 Signed

    The accepted quote on Imran’s phone

    Imran added the environmental gap analysis and signed

    Optional extra
    ISO 14001 environmental gap analysis, £600.00
    New total
    £6,480.00 including VAT
    Deposit
    £1,620.00

    Imran ticked the extra and signed on his phone, and Helen was told straight away.

  5. 19:16 Deposit invoice

    The deposit invoice in Raq.com Invoice Generator, ready to send

    One click made the deposit invoice

    Invoice
    INV-00341
    Amount
    £1,620.00
    Due
    3 Nov 2026

    Raq.com Invoice Generator takes card payments on the invoice and chases late ones.

The quote Imran signed

Raq.com Quotes & Proposals builds it from your own price list, with your logo and colours from Brand Guidelines. Customers open it on their phone, tick any optional extras and sign to accept.

Prices
From Helen’s price list, with VAT at 20%
Optional extra
ISO 14001 environmental gap analysis, ticked by Imran
Deposit
25% on acceptance, invoiced in one click
More about Quotes & Proposals

Accepted by Imran Siddiqui on 20 October 2026

Whitaker Quality Consulting QP-WQ3K8T

Getting ready for ISO 9001

From gap analysis to certification audit in about four months.

Prepared for
Imran Siddiqui
Prepared by
Helen Whitaker, Whitaker Quality Consulting
Valid until
19 November 2026
Investment
£6,480.00including VAT

Imran, thanks for your call this morning

Twenty-two people with a few work instructions is a good place to start from. Here is how I would get you there: a gap analysis on site, then we write the quality system with your team, then an internal audit before the certification body visits.

Quote items
ISO 9001 gap analysis, on site 1 day × £600.00 £600.00
Quality system written with you 5 days × £600.00 £3,000.00
Internal audit, certification prep 2 days × £600.00 £1,200.00
ISO 14001 environmental gap analysis Optional, added 1 day × £600.00 £600.00
Subtotal£5,400.00
VAT at 20%£1,080.00
Total£6,480.00
Deposit on acceptance£1,620.00

The four tools in the film

All four come with one Raq.com subscription, which has over 75 tools in all.

  • Voice Calls

    Answered Imran’s call on the business line, then recorded, transcribed and summarised it.

    Professional plan and above, after an approval check. Calls are charged per minute.

    About Voice Calls in Raq.com
  • CRM

    Keeps Imran’s details, the call and the quote together on one record.

    About CRM in Raq.com
  • Quotes & Proposals

    Built the quote from Helen’s own prices and branding, and took Imran’s signature.

    About Quotes & Proposals in Raq.com
  • Invoice Generator

    Made the deposit invoice from the signed quote. It takes card payments and chases late ones.

    About Invoice Generator in Raq.com

Also useful for ISO consultants

You don’t need ChatGPT

Helen asks ChatGPT for the quote in the film. You can build the same quote yourself in Raq.com, from the same price list and branding. If you already use ChatGPT, Claude or another AI app, connect it and it can do the work for you.

Common questions

Does the AI receptionist give out prices?

Only if you tell it to. You write its greeting and instructions. In the film it takes the details and tells the caller Helen will send a quote.

Do callers know they’re talking to an AI?

Yes. It tells callers at the start that the call is recorded, transcribed and handled by an AI assistant, and they can say if they don’t want to carry on.

Can customers pay the deposit by card?

Yes, once you connect your Stripe account. Raq.com Invoice Generator puts a Pay now button on the invoice and sends reminders when one is overdue.

What does it cost?

One Raq.com subscription covers over 75 tools, with plans from $39 a month. Voice Calls needs the Professional plan or above and an approval check, and calls are charged per minute. See plans and pricing.

Try it on your next enquiry

Add your prices and logo, then send your first quote from Raq.com. Free trial, no credit card.

The business, people and prices in this film are made up for demonstration and privacy purposes. Every screen is real Raq.com.