Raq.com for CQC consultants
Care home managers ring when an inspection is coming. Raq.com answers while you’re on a mock inspection and helps you send a fee proposal the manager can accept the same day.
Free trial, no credit card. Voice Calls is on the Professional plan and above.
Orla’s day, from the call to the deposit
Pick a time to see that screen from the film, or play the film from there.
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10:42 Call answered
Marek rang while Orla was on a mock inspection
Marek Nowak, manager at Lenton Lodge care home, asked for a quote for a mock inspection before an expected CQC inspection. The home has 32 residential beds and no nursing care. The assistant said Orla would send a quote today.
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Evening Quote asked for
That evening, Orla asked ChatGPT
Quote Marek Nowak for a mock inspection from this morning’s call. Our prices, the policy review as an optional extra, and a 25% deposit.
- Voice Calls Read this morning’s call from Marek Nowak
- CRM Find Marek Nowak
- Quotes & Proposals Read your price list
- Quotes & Proposals Create “CQC mock inspection for Marek Nowak”
- Quotes & Proposals Add it to his CRM record as a quote, with Marek to sign
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19:12 Quote sent
Orla checked the quote and sent it
- Quote
- CQC mock inspection for Marek Nowak
- Total
- £2,400.00 including VAT
- Deposit
- 25%, £600.00
Built from Orla’s own price list, in Doherty Care Consulting’s logo and colours.
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19:15 Signed
Marek added the policy review and signed
- Optional extra
- Policy and procedure review, £720.00
- New total
- £3,264.00 including VAT
- Deposit
- £816.00
Marek ticked the extra and signed on his phone, and Orla was told straight away.
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19:16 Deposit invoice
One click made the deposit invoice
- Invoice
- INV-00226
- Amount
- £816.00
- Due
- 3 Nov 2026
Raq.com Invoice Generator takes card payments on the invoice and chases late ones.
The quote Marek signed
Raq.com Quotes & Proposals builds it from your own price list, with your logo and colours from Brand Guidelines. Customers open it on their phone, tick any optional extras and sign to accept.
- Prices
- From Orla’s price list, with VAT at 20%
- Optional extra
- Policy and procedure review, ticked by Marek
- Deposit
- 25% on acceptance, invoiced in one click
Accepted by Marek Nowak on 20 October 2026
QP-DC8V4Q
A mock inspection for your home
Two days on site, with a report against the five key questions.
Marek, thanks for your call this morning
A mock inspection shows you the home as an inspector would see it, while there is still time to act. Here is what I would do: two days on site against the five key questions, then a report and a feedback session. No one can promise a rating, but you will know where you stand.
| Mock inspection, two days on site 2 days × £650.00 | £1,300.00 |
|---|---|
| Report on the five key questions 1 report × £450.00 | £450.00 |
| Feedback session and action plan 1 session × £250.00 | £250.00 |
| Policy and procedure review Optional, added 1 review × £720.00 | £720.00 |
| Subtotal | £2,720.00 |
| VAT at 20% | £544.00 |
| Total | £3,264.00 |
| Deposit on acceptance | £816.00 |
The four tools in the film
All four come with one Raq.com subscription, which has over 75 tools in all.
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Voice Calls
Answered Marek’s call on the business line, then recorded, transcribed and summarised it.
Professional plan and above, after an approval check. Calls are charged per minute.
About Voice Calls in Raq.com -
CRM
Keeps Marek’s details, the call and the quote together on one record.
About CRM in Raq.com -
Quotes & Proposals
Built the quote from Orla’s own prices and branding, and took Marek’s signature.
About Quotes & Proposals in Raq.com -
Invoice Generator
Made the deposit invoice from the signed quote. It takes card payments and chases late ones.
About Invoice Generator in Raq.com
Also useful for CQC consultants
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Form BuilderBuild branded forms with 17 question types, AI generation, and response analytics.
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Pretty DocsTransform text, DOCX, or PDF files into beautifully designed documents using AI and templates.
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KnowledgeBuild a team knowledge base with AI search, article summaries, and multi-source import.
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Client PortalBranded external workspaces where clients view files, approve work, answer questions, and send uploads, all behind a magic link.
You don’t need ChatGPT
Orla asks ChatGPT for the quote in the film. You can build the same quote yourself in Raq.com, from the same price list and branding. If you already use ChatGPT, Claude or another AI app, connect it and it can do the work for you.
Common questions
Does the AI receptionist give out prices?
Only if you tell it to. You write its greeting and instructions. In the film it takes the details and tells the caller Orla will send a quote.
Do callers know they’re talking to an AI?
Yes. It tells callers at the start that the call is recorded, transcribed and handled by an AI assistant, and they can say if they don’t want to carry on.
Can customers pay the deposit by card?
Yes, once you connect your Stripe account. Raq.com Invoice Generator puts a Pay now button on the invoice and sends reminders when one is overdue.
What does it cost?
One Raq.com subscription covers over 75 tools, with plans from $39 a month. Voice Calls needs the Professional plan or above and an approval check, and calls are charged per minute. See plans and pricing.
Try it on your next enquiry
Add your prices and logo, then send your first quote from Raq.com. Free trial, no credit card.
The business, people and prices in this film are made up for demonstration and privacy purposes. Every screen is real Raq.com.