Raq.com for CQC consultants

Care home managers ring when an inspection is coming. Raq.com answers while you’re on a mock inspection and helps you send a fee proposal the manager can accept the same day.

Free trial, no credit card. Voice Calls is on the Professional plan and above.

Orla’s day, from the call to the deposit

Pick a time to see that screen from the film, or play the film from there.

  1. 10:42 Call answered

    Raq.com Voice Calls showing the summary and transcript of Marek’s call

    Marek rang while Orla was on a mock inspection

    10:42, answered by Doherty Reception, the AI receptionist on Orla’s business line. Voice Calls is on the Professional plan and above.

    Marek Nowak, manager at Lenton Lodge care home, asked for a quote for a mock inspection before an expected CQC inspection. The home has 32 residential beds and no nursing care. The assistant said Orla would send a quote today.

  2. Evening Quote asked for

    ChatGPT using Raq.com to read the call, find Marek in the CRM and build the quote

    That evening, Orla asked ChatGPT

    Quote Marek Nowak for a mock inspection from this morning’s call. Our prices, the policy review as an optional extra, and a 25% deposit.

    • Voice Calls Read this morning’s call from Marek Nowak
    • CRM Find Marek Nowak
    • Quotes & Proposals Read your price list
    • Quotes & Proposals Create “CQC mock inspection for Marek Nowak”
    • Quotes & Proposals Add it to his CRM record as a quote, with Marek to sign
  3. 19:12 Quote sent

    The quote in Raq.com Quotes & Proposals, in Doherty Care Consulting’s branding

    Orla checked the quote and sent it

    Quote
    CQC mock inspection for Marek Nowak
    Total
    £2,400.00 including VAT
    Deposit
    25%, £600.00

    ChatGPT priced it from Orla’s saved price list, in Doherty Care Consulting’s logo and colours.

  4. 19:15 Signed

    The accepted quote on Marek’s phone

    Marek added the policy review and signed

    Optional extra
    Policy and procedure review, £720.00
    New total
    £3,264.00 including VAT
    Deposit
    £816.00

    Marek ticked the extra and signed on his phone, and Orla was told straight away.

  5. 19:16 Deposit invoice

    The deposit invoice in Raq.com Invoice Generator, ready to send

    One click made the deposit invoice

    Invoice
    INV-00226
    Amount
    £816.00
    Due
    3 Nov 2026

    Raq.com Invoice Generator takes card payments on the invoice and chases late ones.

The quote Marek signed

Raq.com Quotes & Proposals drafts it with your logo and colours from Brand Guidelines, and you check the prices. Save your prices once and pick them into each quote, or let a connected AI app do it. Customers open it on their phone, tick any optional extras and sign to accept.

Prices
Picked from Orla’s saved price list, with VAT at 20%
Optional extra
Policy and procedure review, ticked by Marek
Deposit
25% on acceptance, invoiced in one click
More about Quotes & Proposals

Accepted by Marek Nowak on 20 October 2026

Doherty Care Consulting QP-DC8V4Q

A mock inspection for your home

Two days on site, with a report against the five key questions.

Prepared for
Marek Nowak
Prepared by
Orla Doherty, Doherty Care Consulting
Valid until
19 November 2026
Investment
£3,264.00including VAT

Marek, thanks for your call this morning

A mock inspection shows you the home as an inspector would see it, while there is still time to act. Here is what I would do: two days on site against the five key questions, then a report and a feedback session. No one can promise a rating, but you will know where you stand.

Quote items
Mock inspection, two days on site 2 days × £650.00 £1,300.00
Report on the five key questions 1 report × £450.00 £450.00
Feedback session and action plan 1 session × £250.00 £250.00
Policy and procedure review Optional, added 1 review × £720.00 £720.00
Subtotal£2,720.00
VAT at 20%£544.00
Total£3,264.00
Deposit on acceptance£816.00

The four tools in the film

All four come with one Raq.com subscription, which has over 75 tools in all.

  • Voice Calls

    Answered Marek’s call on the business line, then recorded, transcribed and summarised it.

    Professional plan and above, after an approval check. Calls are charged per minute.

    About Voice Calls in Raq.com
  • CRM

    Keeps Marek’s details, the call and the quote together on one record.

    About CRM in Raq.com
  • Quotes & Proposals

    Built the quote from Orla’s own prices and branding, and took Marek’s signature.

    About Quotes & Proposals in Raq.com
  • Invoice Generator

    Made the deposit invoice from the signed quote. It takes card payments and chases late ones.

    About Invoice Generator in Raq.com

Also useful for CQC consultants

You don’t need ChatGPT

Orla asks ChatGPT for the quote in the film. You can build the same quote yourself in Raq.com, from the same price list and branding. If you already use ChatGPT, Claude or another AI app, connect it and it can do the work for you.

Common questions

Can I use my own prices?

Yes. Save your prices once in Quotes & Proposals and pick them into each quote. When you describe a job, Raq.com drafts the prices for you to check and change before anything is sent.

What about the AI receptionist in the film?

That’s Raq.com Voice Calls. It’s on the Professional plan and above, needs an approval check, and tells callers at the start that the call is handled by an AI assistant.

Can customers pay the deposit by card?

Yes, once you connect your Stripe account. Raq.com Invoice Generator puts a Pay now button on the invoice and sends reminders when one is overdue.

What does it cost?

One Raq.com subscription covers over 75 tools, with plans from $39 a month. Voice Calls needs the Professional plan or above and an approval check, and calls are charged per minute. See plans and pricing.

Raq.com for CQC Consultants

CQC assurance work for independent consultants and provider teams. It’s a separate workspace, with its own plans.

Try it on your next enquiry

Add your prices and logo, then send your first quote from Raq.com. Free trial, no credit card.

The business, people and prices in this film are made up for demonstration and privacy purposes. Every screen is real Raq.com.

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