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Raq.com

Raq.com for builders

Extension and knock-through enquiries need a proper quote, and the evening is when you get to write one. Raq.com keeps the call, the customer and your prices together, so the quote comes together quickly.

Free trial, no credit card. Voice Calls is on the Professional plan and above.

Craig’s day, from the call to the deposit

Pick a time to see that screen from the film, or play the film from there.

  1. 10:42 Call answered

    Raq.com Voice Calls showing the summary and transcript of Zara’s call

    Zara rang while Craig was on site

    10:42, answered by Hirst Reception, the AI receptionist on Craig’s business line

    Zara Iqbal asked for a quote to take out the wall between her kitchen and dining room. She thinks it is load-bearing, and it is about 3.5 metres wide. The assistant said Craig would send a quote today.

  2. Evening Quote asked for

    ChatGPT using Raq.com to read the call, find Zara in the CRM and build the quote

    That evening, Craig asked ChatGPT

    Quote Zara Iqbal for the kitchen knock-through from this morning’s call. Our prices, the new ceiling as an optional extra, and a 25% deposit.

    • Voice Calls Read this morning’s call from Zara Iqbal
    • CRM Find Zara Iqbal
    • Quotes & Proposals Read your price list
    • Quotes & Proposals Create “Kitchen knock-through for Zara Iqbal”
    • Quotes & Proposals Add it to her CRM record as a quote, with Zara to sign
  3. 19:12 Quote sent

    The quote in Raq.com Quotes & Proposals, in Hirst Builders’s branding

    Craig checked the quote and sent it

    Quote
    Kitchen knock-through for Zara Iqbal
    Total
    £5,304.00 including VAT
    Deposit
    25%, £1,326.00

    Built from Craig’s own price list, in Hirst Builders’s logo and colours.

  4. 19:15 Signed

    The accepted quote on Zara’s phone

    Zara added the new ceiling and signed

    Optional extra
    New plasterboard ceiling, skimmed, £720.00
    New total
    £6,168.00 including VAT
    Deposit
    £1,542.00

    Zara ticked the extra and signed on her phone, and Craig was told straight away.

  5. 19:16 Deposit invoice

    The deposit invoice in Raq.com Invoice Generator, ready to send

    One click made the deposit invoice

    Invoice
    INV-00187
    Amount
    £1,542.00
    Due
    3 Nov 2026

    Raq.com Invoice Generator takes card payments on the invoice and chases late ones.

The quote Zara signed

Raq.com Quotes & Proposals builds it from your own price list, with your logo and colours from Brand Guidelines. Customers open it on their phone, tick any optional extras and sign to accept.

Prices
From Craig’s price list, with VAT at 20%
Optional extra
New plasterboard ceiling, skimmed, ticked by Zara
Deposit
25% on acceptance, invoiced in one click
More about Quotes & Proposals

Accepted by Zara Iqbal on 20 October 2026

Hirst Builders QP-HB7N4Q

Your kitchen and dining room in one

Done in a week, with the steel signed off by building control.

Prepared for
Zara Iqbal
Prepared by
Craig Hirst, Hirst Builders
Valid until
19 November 2026
Investment
£6,168.00including VAT

Zara, thanks for your call this morning

A load-bearing wall of about three and a half metres needs a steel beam, sized by an engineer and checked by building control. Here is what I would do: prop the floor above, take the wall out and fit the steel, then make good the walls and floor.

Quote items
Knock-through and steel beam, fitted 1 job × £3,480.00 £3,480.00
Structural engineer’s calculations 1 job × £450.00 £450.00
Building control and sign-off 1 job × £490.00 £490.00
New plasterboard ceiling, skimmed Optional, added 1 job × £720.00 £720.00
Subtotal£5,140.00
VAT at 20%£1,028.00
Total£6,168.00
Deposit on acceptance£1,542.00

The four tools in the film

All four come with one Raq.com subscription, which has over 75 tools in all.

  • Voice Calls

    Answered Zara’s call on the business line, then recorded, transcribed and summarised it.

    Professional plan and above, after an approval check. Calls are charged per minute.

    About Voice Calls in Raq.com
  • CRM

    Keeps Zara’s details, the call and the quote together on one record.

    About CRM in Raq.com
  • Quotes & Proposals

    Built the quote from Craig’s own prices and branding, and took Zara’s signature.

    About Quotes & Proposals in Raq.com
  • Invoice Generator

    Made the deposit invoice from the signed quote. It takes card payments and chases late ones.

    About Invoice Generator in Raq.com

Also useful for builders

You don’t need ChatGPT

Craig asks ChatGPT for the quote in the film. You can build the same quote yourself in Raq.com, from the same price list and branding. If you already use ChatGPT, Claude or another AI app, connect it and it can do the work for you.

Common questions

Does the AI receptionist give out prices?

Only if you tell it to. You write its greeting and instructions. In the film it takes the details and tells the caller Craig will send a quote.

Do callers know they’re talking to an AI?

Yes. It tells callers at the start that the call is recorded, transcribed and handled by an AI assistant, and they can say if they don’t want to carry on.

Can customers pay the deposit by card?

Yes, once you connect your Stripe account. Raq.com Invoice Generator puts a Pay now button on the invoice and sends reminders when one is overdue.

What does it cost?

One Raq.com subscription covers over 75 tools, with plans from $39 a month. Voice Calls needs the Professional plan or above and an approval check, and calls are charged per minute. See plans and pricing.

Try it on your next enquiry

Add your prices and logo, then send your first quote from Raq.com. Free trial, no credit card.

The business, people and prices in this film are made up for demonstration and privacy purposes. Every screen is real Raq.com.