Fully custom software at SaaS prices

Every company runs on at least one system that does not quite fit. The job numbers live in a spreadsheet because the software will not hold them. Two people key the same order into two different tools. The report your management meeting actually asks for gets rebuilt by hand every month.

You have been working around your software for so long that the workarounds look like the process. It should be the other way round. The software should work around you.

That is what Raq.com Custom Modules are. $259 a month gets you a developer subscription and the software that comes out of it. You describe what your business needs, we design and build it, and it appears in your Raq.com account beside the other tools. Your team logs in as normal and it is there.

Why nobody gets software that fits

Off-the-shelf software is cheap because one product serves fifty thousand companies. That is the trade. You pay per user per month and get something built for the average of everyone who bought it. When you ask for the thing your business specifically needs, it joins a queue behind every other customer's request, and it loses to features that serve more accounts than yours.

The alternatives have always been worse. Hiring a developer passes $259 in half a day, and then you own the hosting, the maintenance and the gap when they leave. An agency build means a project fee up front, a retainer after, and a change request for anything you did not think of at the start. Building it yourself with AI coding tools is cheap in licences and expensive in your own evenings, and every bug is yours.

So most businesses settle. They pick the closest product, bend the process to fit it, and keep the spreadsheet.

A mockup in one working day

You add the custom module on your billing page and write a short brief. Who uses it, what they do all day, what it has to replace. A spreadsheet and a rambling paragraph is plenty. You do not need a specification.

Within one working day you get a mockup: the screens and the flow, before anything is built properly. You tell us what is wrong and we change it. Nothing gets built on a guess.

Then we build it out and turn it on in your account, usually within five working days. Something genuinely large takes longer, and we tell you at the mockup rather than after you have paid for a month. If it turns out we cannot build what you asked for, we say so within a working day and cancel the subscription.

It is not a separate app

This is what makes it different from a bespoke build. Your module is a Raq.com module. Same login, same team, same permissions as everything else in your account.

It can read and write the rest of your account, so a job module can create tasks on your Task Board, file documents into File Drop, post to Team Comms and trigger Automations. It gets MCP built in as well, which means Claude, ChatGPT or your own agents can use your module the same way they use every other Raq.com tool. You do not have to ask for that and it is not a later phase.

It also connects outwards. Most companies do not want to throw everything out. If your accounts, payroll, CRM or supplier systems have an API, your module reads from them and writes back to them. Where you would rather be rid of something, it replaces it and we import the data.

Changes are a ticket, not a project

Real use always turns up things nobody thought of. Under a retainer that means a change request, a quote and a slot in somebody's schedule. Here you send a ticket in plain words and most changes are built and live in your account that day or the next. Nothing to approve first, and the price does not move.

Over a year that matters more than the original build. The module keeps changing shape as the business does, which is the one thing off-the-shelf software cannot do for you.

Why this is a subscription and not a project fee

Because most of the software is already built. Authentication, permissions, hosting, billing, file storage, the AI layer, the audit trail: your module inherits all of that from Raq.com on day one, and our developers only write the part that is yours. They write it with coding agents against a codebase they know, which is why a working module takes days rather than a quarter.

Building from scratch is what made custom software expensive, and that part has got a lot cheaper. Most of the industry has not repriced yet.

Worth knowing

You need a Raq.com plan as well, and the module sits on top of it. AI features inside your module draw on your plan's allowance like every other tool. Your data stays in your account and you can export it whenever you want. A second module is the same price again, and the two can share data.

The full details are on the custom modules page. If you would rather describe the problem than specify a product, that is what the brief box is for.