Surface A
The browser
People write messages, manage boards, upload files, review generated media, approve requests, edit documents and inspect reports.
- Role-based access
- Audit records of who did what
- Review, correction and hand-off
Business workspace / Solihull, United Kingdom
Raq.com is a business workspace designed for people, teams and AI agents to use together. More than 70 business and AI tools under one account — with a browser interface for people and an agent interface for systems such as Codex and Claude Code.
Human
Mixed
Agent
Account activity
Ask My Agent approval 1 of 2
Send agreement to ops@harbourline.co.uk for signature?
01Why it exists
Before
Each product has its own login, billing, permissions, data and audit history. An AI agent becomes less useful when it can see only one piece of that setup.
After
A task can start with a message, use a file from File Drop, create a document, request approval, update a board and leave the result where the team can inspect it. The product is built around this continuity between tools.
02One workspace, two surfaces
Raq.com exposes its tools to compatible agents through the Model Context Protocol. An agent gets structured operations — list task boards, create a card, upload a file, run an image batch, read a project record — instead of imitating clicks in a browser.
Surface A
People write messages, manage boards, upload files, review generated media, approve requests, edit documents and inspect reports.
Surface B
Supercomputer, Codex, Claude Code or another compatible client connects to the same account, files and team.
// account-scoped, permission-checked
tasks.board.list() → 4 boards
tasks.card.create(board, …) → #1182
files.upload(fileDrop, …) → ok
approvals.request(…) ⏸ awaiting human
03Supercomputer
Supercomputer is Raq.com's built-in agent. A user describes a task and it chooses and runs suitable Raq.com tools — no coding environment to configure. Prefer another agent? Connect Codex or Claude Code and work against the same account.
Supercomputer receives the request "Onboard Harbourline Ltd from the enquiry form, draft the agreement and send it for signature." It then plans and runs eight steps across Form Builder, CRM, Task Board, Client Portal, Knowledge, Pretty Docs, E-Sign and Ask My Agent, leaving the record in the account.
Left in the account
Eight steps, one request. The card, the contact, the document and the audit trail are all in the workspace — normal screens for the team to review, correct or take over.
Agent operations, not ordinary chat
Runs templated, repeatable workflows across managed Codex and Claude sessions.
Connects local terminal sessions to a browser view, with keyboard and supported controller input.
A full-screen multi-terminal control room with keyboard controls and a live message queue.
Separates human, mixed and agent-owned work so the operator sees where attention is needed.
04The catalogue
Every public tool is included in every paid plan; higher plans raise AI usage and service limits. Raq.com does not claim feature-for-feature equivalence with every mature specialist product — the value is breadth, a shared account and the agent layer across all of it.
An AI result can enter a normal company process instead of ending as text in a chat window.
05How the tools work together
An agent can check the whole chain and prepare anything missing.
The brand rules, the copy, the media and the decision all sit in the same account.
A task or automation connects each alert to the responsible person.
Execution, supervision, approvals, hand-offs — and the record left behind.
06Extending the platform
Two separate extension models. The distinction matters, because the commercial responsibility, the runtime and the support model are all different.
| Comparison | Custom Tool Included with a Raq.com plan | Custom Module £190 / $259 per month, per moduleon top of a plan |
|---|---|---|
| Who builds it | The customer, or the customer's coding agent | Raq.com and Vu |
| Runtime | Sandboxed application, hosted through the Custom Tools system | Native module inside the Raq.com product |
| Product fit | A self-built application embedded into the account | A first-class account-specific module in the normal sidebar |
| Maintenance | The customer owns the application work | Raq.com designs, builds, hosts, updates and maintains it while subscribed |
| Access | Draft and published visibility with scoped permissions | Explicit access for the customer's account and its team permissions |
| Agent access | Approved Raq.com operations through scoped MCP access | An MCP surface can be built into the module alongside its screens and workflows |
The managed route, as currently published
You describe the workflow. Raq.com reviews it for fit.
First mock-up normally arrives. Larger jobs are identified at this stage.
A working module after approval, in your sidebar.
Design, development, hosting, maintenance and requested changes are covered by the monthly fee.
One module covers one area of work with its own screens and data — a CRM and a quoting system would normally count as separate modules, each with its own fee, though modules for the same account can share data. Your data stays in the account and can be exported.
07Pricing
AI usage and service limits increase with the plan. Prices exclude VAT where applicable. New accounts get a free trial with no card required — one use of each AI tool, plus limited monitoring.
£14/user/mo
For small teams consolidating logins.
Most complete fit
£45/user/mo
Where Voice Calls begins.
£200/user/mo
For heavier AI production work.
£500/user/mo
Top service limits and AI usage.
AI usage
Different tools consume different amounts — a short rewrite, a multi-model report and a generated video have different provider costs. If the allowance runs out, AI tools pause until renewal or a plan change. Non-AI tools remain part of the subscription.
Changes
Upgrade at once, or schedule a downgrade for the next billing date. The total changes as users join or leave the account. Annual billing currently receives a 5% discount.
Outside the plan
Custom Modules are £190 or $259 per month per module. Their AI features draw on the account's normal AI allowance. Monitoring tools and FinUK have plan-specific quantity limits.
08Privacy & security
Core text and chat requests use Zero Data Retention routes by default: the model provider cannot keep prompts or responses for training. A user can change the AI Privacy setting to reach models without that protection, and live web search has its own setting because a current-information lookup may need a standard provider route.
Published controls
Where the line sits
Image and video tools send the prompt and required generation parameters to a specialist provider. Voice and transcription tools send the text or audio needed for the job. Raq.com downloads completed media to its own storage.
Those providers operate under their own API retention terms, so the text-AI Zero Data Retention statement should not be applied to every media tool.
Raq.com keeps its own service records for billing and reliability; these are separate from AI provider handling. If you are assessing the service for regulated or sensitive data, read the current Privacy Policy, the AI Privacy & Security page and the Subprocessors list, then map your own legal and sector requirements onto the specific tools you plan to use.
09Good fits and boundaries
A good fit for
A weaker fit when
In those cases Raq.com can still sit around the existing system through Automations, APIs or a Custom Module — but the connection and compliance work needs assessment first.
10Start
Free trial, no card required. One use of each AI tool and limited monitoring, so you can see how the tools connect before you pay for anything.