15 Oct 2024 • Systems Architecture
Platform Release v3.2
HUMANS
AND AGENTS
CO-OPERATING
Raq.com is the unified business workspace that blends 70+ essential operational and AI tools under one subscription—connecting human teams and autonomous systems in one continuous canvas.
0
Unified Tools Replacing disconnected business and generation services.0
Flat Subscription One account, shared logins, and single permission scope.0
Day Module Delivery Managed software modules custom-built for your business.0
Zero Data Retention ZDR core text AI routes by default to protect your privacy.
[01 // PHILOSOPHY]
BUSINESS STACKS ACCUMULATE BY ACCIDENT. WE DESIGN FOR CONTINUITY.
Small and medium-sized businesses often compile their infrastructure piecemeal. They add a chat tool, a task board, an e-signature handler, a file host, a CRM, and several AI API subscriptions. Each separate product introduces a distinct login, separate billing lines, isolated permissions, and fragmented data audits. An AI agent becomes fundamentally less capable when restricted to only one piece of that stack.
Raq.com positions all those essential capabilities in one single account, opening a clear, programmatic path for agents. A business workflow can start with a support message, pull an asset from File Drop, draft a contract, request client approval, and update a task board—leaving a transparent, verifiable operational audit trail. We don't build separate features; we build a continuous workspace where humans and systems collaborate.
[02 // HUMAN-AGENT FLOW]
THE WORKFLOW SIMULATOR
Select a core business workflow below. Watch how Raq's shared records allow humans and AI agents to cooperate natively, utilizing the same files, tools, and interfaces.
DEVICE: RAQ_CONTINUITY_FLOW_V3.0
STATUS: OPERATIONAL
ACTIVE LIVE RECORD
1
Form Intake
Form Builder
2
Records Sync
CRM
3
Client Workspace
Client Portal
4
E-Signature
E-Sign
System Console Log // MCP_OPERATOR
[03 // CAPABILITIES]
70+ INTEGRATED TOOLS. FOUR CORE PILLARS.
Raq.com replaces the sprawl of fragmented enterprise subscriptions with 70+ built-in, native tools mapped directly to your company workflows.
TEAM WORK & RECORDS
Establish a common ground of information. Connect messaging, notes, files, and progress boards where agents and people share records.
- ✓ Team Comms: Channels & voice lines
- ✓ Task Board: Kanban & public forms
- ✓ Project Base: Members & note tables
- ✓ Co-Write: Shared live Markdown notes
- ✓ File Drop: Centralized linked storage
SALES & CUSTOMERS
Branded contact workspaces that unify communications. Empower AI agents to handle direct customer interactions safely and securely.
- ✓ Client Portal: Magic-link workspaces
- ✓ Help Desk: Tickets & AI responses
- ✓ Form Builder: 17 rich question types
- ✓ Website Chatbox: Custom assistant
- ✓ Voice Calls: AI outbound transcripts
DOCUMENTS & TRUST
Convert, write, audit, and sign legal assets with enterprise safety. Execute complex model generations with zero data retention.
- ✓ E-Sign: Electronic signature paths
- ✓ Pretty Docs: Automated template design
- ✓ Contract Auditor: Multi-model risk scan
- ✓ Ghostwriter: Sentences alternate bank
- ✓ Passkey Vault: Encrypted biometric flow
AGENT ORCHESTRATION
Manage terminal sessions and run automated agent instructions safely. Supervise autonomous coders away from the terminal.
- ✓ Supercomputer: Built-in plain English agent
- ✓ Automations: Event-driven pipelines
- ✓ Nature Work: Mobile-friendly console view
- ✓ Orchestrator: session coordinator
- ✓ Agent HQ: Keyboard terminal control center
[04 // EXTENSIONS]
TWO WAYS TO EXTEND. BUILT OR MANAGED.
Raq.com separates extension routes logically to clarify development costs, operational safety, and ongoing software support.
[ ROUTE A // DEVELOPER AGENT ]
Included in Plan
CUSTOM TOOLS
Empower your own engineering team or coding agents (Codex, Claude Code) to construct application runtimes that integrate with your account's workspace. Tools run in isolated containers with explicitly scoped API bindings.
- WHO BUILDS: The customer or customer's private coding agent
- RUNTIME: Sandboxed application hosted inside Custom Tools
- MAINTENANCE: The customer owns code lifecycle and bug fixes
- AGENT ACCESS: Programmatic MCP access to scoped tool endpoints
Recommended Managed Service
[ ROUTE B // FULLY MANAGED BY VU ]
£190 / $259 per Month
CUSTOM MODULES
A bespoke, zero-effort software solution designed, built, hosted, and maintained by Raq.com and Vu. Describe your operational workflow or legacy spreadsheet system, and receive a working custom sidebar module within days.
- WHO BUILDS: Engineers at Vu (Co-founded by Phil Webb & Alex Hawke)
- DELIVERY TIMEFRAME: Mockup in 1 working day, working module in ≤ 5 days
- MAINTENANCE: Vu handles design, hosting, security updates, and changes
- INTEGRATION: Native sidebar fit, links to tasks, file drop, CRM, & custom APIs
[05 // PLANS & PRICING]
STRAIGHTFORWARD, TRANSPARENT SUBSCRIPTIONS.
Every public tool in our catalogue is included in every paid plan. Select your plan based on required AI utilization volumes and service limits. Prices exclude VAT.
✓ 5% ANNUAL DISCOUNT
Available on yearly billing plans.
[ PLAN 01 ]
STARTER
£14
/ user / mo
Rest-of-world: $19/user/mo
Perfect for small teams seeking to replace basic individual subscriptions with a single consolidated workspace.
- ✓ 70+ Tools: Full Catalogue
- ✓ AI Allowance: Standard
- ✓ E-Sign: Included
- ✓ Client Portals: Core limits
- ✗ Voice Calls support
POPULAR
[ PLAN 02 ]
PROFESSIONAL
£45
/ user / mo
Rest-of-world: $61/user/mo
Engineered for agencies and teams utilizing integrated AI tools and outbound phone agents.
- ✓ 70+ Tools: Full Catalogue
- ✓ AI Allowance: Expanded
- ✓ Voice Calls: AI Outbound Enabled
- ✓ Client Portals: High Limits
- ✓ custom sites: 1 included
[ PLAN 03 ]
BUSINESS
£200
/ user / mo
Rest-of-world: $272/user/mo
Built for high-volume enterprises deploying autonomous agent sessions and custom integrations.
- ✓ 70+ Tools: Full Catalogue
- ✓ AI Allowance: Deep Pool
- ✓ Orchestrator: Multi-agent pipelines
- ✓ Agent Operator HQ: Included
- ✓ custom sites: 5 included
[ PLAN 04 ]
ENTERPRISE
£500
/ user / mo
Rest-of-world: $680/user/mo
Designed for regulated environments requiring dedicated hardware, custom routing, and local compliance layers.
- ✓ Dedicated hardware scaling
- ✓ AI Allowance: Unrestricted custom
- ✓ EU Residency (Hetzner Dedicated)
- ✓ Custom compliance audits
- ✓ custom sites: Unlimited
Our AI Usage Philosophy
We charge based on transparent, direct workspace usage. Instead of exposing confusing internal credit systems, we compile requests against your account's simplified monthly pool. AI tools pause once limits are met to avoid shock overages, while non-AI functions continue completely uninterrupted. Detailed task guides outline average provider weights per action.
[06 // SECURITY]
ZERO DATA RETENTION BY DEFAULT.
Raq.com isolates core text AI processing from secondary media providers to maintain strict regulatory compliance. We do not train models on your proprietary business content.
01 // TEXT AI ROUTES
ZERO DATA RETENTION (ZDR)
Core chat and document generation run over Zero Data Retention pathways by default. LLM providers cannot log or store your queries to train foundational models.
02 // DATA RESIDENCY
DEDICATED EU INFRASTRUCTURE
All customer records, notes, and file drops reside on raw hardware hosted inside Hetzner's German data centers, fulfilling strict UK and EU GDPR data protection rules.
03 // CRYPTOGRAPHY
TLS 1.3 & AES-256
We safeguard data in transit via modern TLS 1.3 standards. Inactive assets at rest are secured behind enterprise AES-256 full-disk encryption protocols on dedicated hardware.
04 // USER CONTROLS
ROLES, 2FA, & FULL AUDITS
Assign clear client permissions, mandate two-factor authentication, and monitor operations using comprehensive, tamper-resistant system logs.
[07 // TESTIMONIALS]
PRACTICAL INTEGRATION CASES.
"Consolidating our communications, CRM, and e-signatures into Raq.com has eliminated an absolute maze of internal API keys. Best of all, our external coding agents can directly write task boards and access file drops through clear MCP operations."
Sarah Jenkins
Managing Director, Apex Agencies
"The Custom Module model is remarkably simple. We detailed our warehouse dispatch pipeline, and the engineering team at Vu produced a working, dedicated workspace in our sidebar in less than a week. It integrates perfectly with our internal database."
David Miller
Operations Director, Core Logistics
"Raq has fundamentally changed how we manage agent operations. Using terminal supervisors like Nature Work, we can step away from coding desks without losing supervision control. Handoff approvals remain fully visible on our boards."
Dr. Elena Rostova
CTO, Veloce Labs
[08 // JOURNAL]
02 Nov 2024 • Business Operations
DEATH BY A THOUSAND SUBSCRIPTIONS: THE COSTS OF APP SPOILAGE
24 Dec 2024 • Security & Privacy